Privacy Policy

Guardian Real Estate (NSW) Pty Ltd trading as Guardian Realty (A.C.N. 143 299 414) is committed to complying with its obligations under the Privacy Act 1988 (Cth) (the “Act”).
The Act permits the collection, use, and disclosure of personal information only for the purposes for which it was collected, in accordance with the Act. This Privacy Policy applies only to the extent we collect, use, and disclose personal information in connection with this website.

This Privacy Policy may be updated or amended from time to time. Any changes will take effect as soon as the updated Privacy Policy is posted on this website.

What Information Do We Collect?
We collect the following types of personal information when you interact with our website:

• Personal identification information: such as your name, email address, phone number, and mailing address.
• Usage data: Information on how you access and use our website, including IP addresses, browser type, and operating system.
• Cookies and tracking technologies: As described below, we may use cookies to enhance your experience and track website usage.

Why Do We Collect This Information?
We collect personal information for the following purposes:

• To provide services and customer support: Including updates about our services and responding to inquiries.
• To improve our website: Including the use of cookies to track user activity and analyse website traffic.
• For marketing and promotional purposes: To inform you about products, services, and benefits that may be of interest to you, as outlined below.
• To comply with legal obligations: As required by relevant laws and regulations.

Information Disclosure
We will use and disclose your personal information only for the purposes for which it was collected, in accordance with the Act, including:

• Providing services and customer support, including service updates.
• Maintaining and updating our records.
• Comparing information for accuracy and verifying it with third parties.
• Providing information as authorized or required by law or a relevant government body or authority.
  

We will not disclose your personal information for any other purpose without your consent unless required by law.

Anonymity
General users of this website do not need to disclose their identity to us in order to use it. This website does not collect personal information about users who generally access it unless they provide personal information voluntarily through forms, inquiries, or interactions with our website features.

Cookies
A cookie is a small file stored on your device by your web browser that allows us to recognize your device and track your activity on our website. Cookies help enhance the user experience by:

• Keeping track of pages accessed.
• Storing temporarily entered form data (e.g., search fields, contact details).
• Providing personalized content and ads based on your browsing behaviour.

We may use cookies to track:

• Your browser type and operating system.
• IP address.
• Referring website.
• Pages visited and documents downloaded.
• Time and date of visit.

You can disable cookies via your browser settings, but this may limit some functionality on our site.

Information Security
We take reasonable steps to protect all information we hold, including personal information, from misuse, loss, unauthorized access, modification, or disclosure. This includes:

• Cloud storage or other networked storage.
• Secure transmission protocols when transmitting sensitive data.

While we use secure facilities, no method of data transmission over the internet is completely secure. As such, we cannot guarantee the security of any information transmitted to us online.

Links to Other Websites
This website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. This Privacy Policy does not extend to those external websites.

Marketing and Opt-Out
We may use personal information (excluding sensitive information) for marketing purposes, including to inform you about products, services, and benefits we believe may interest you. This may include communications from us or our affiliates, suppliers, or sponsors.
If you do not wish to receive marketing communications, you can:

• Opt-out by contacting the Privacy Officer using the details below.
• Follow the unsubscribe link in any marketing email.

We will not use sensitive information for marketing purposes without your explicit consent.

Accessing Your Personal Information
You have the right to request access to personal information we hold about you. To request access, you can contact our Privacy Officer in writing. We may charge a reasonable fee for providing access to personal information.
Additionally, you have the right to request the correction of any personal information that is inaccurate, incomplete, irrelevant, misleading, or outdated.

Contact Information
If you have any questions or concerns about our Privacy Policy, or wish to access, correct, or delete your personal information, please contact:

For further information or complaints, you can contact the Office of the Australian Information Commissioner (OAIC):

• Phone: 1300 363 992
• Online enquiries: [OAIC enquiry form link]
• Post: GPO Box 5288, Sydney NSW 2001
• Fax: +61 2 9284 9666
  

Acceptance of this Privacy Policy
By using this website and its features, you acknowledge that you have read, understood, and accepted this Privacy Policy. You consent to the collection, use, and disclosure of your personal information in accordance with the terms outlined in this Privacy Policy.

Last Updated: November 2024